Privacy Policy
Your privacy matters to us at TableSupplyGarden
Information We Collect
When you contact us for corporate flower arrangements or gift services, we collect information you voluntarily provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us provide tailored service that meets your business needs.
Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
TableSupplyGarden respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with seriousness and employ suitable technical and organizational safeguards to shield it. This covers safe data storage, encrypted transmissions, and restricted access to personal information within our team.
Secure Storage
We store personal data in protected systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transmissions are encrypted to protect information during communication between your browser and our infrastructure.
Limited Access
Access to customer data is restricted to staff who require it to deliver services.
Although we deploy robust security measures, no online transmission method is perfectly secure. We regularly update our security practices to address emerging threats.
Your Privacy Rights
You hold important rights over your personal data. Under applicable laws, you may be able to access, rectify, erase, or limit how we use your information.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to provide our services and meet legal obligations. Retention periods differ by data type and purpose.
Typical Retention Periods:
- Customer contact and order details: about three years after the last service interaction
- Payment transaction records: about seven years for tax and accounting requirements
- Website analytics data: roughly two years for service improvement analysis
- Marketing communication preferences: until you unsubscribe or around two years of inactivity
Cookies and Website Tracking
Our site employs cookies and comparable technologies to enhance your online experience and gain insight into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.
You can manage cookie settings via your browser preferences. Still, turning off certain cookies may impact how the site functions. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to third-party sites or services. This privacy policy covers only TableSupplyGarden and our website. We are not responsible for the privacy practices of external sites.
We recommend reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We may revise this privacy policy from time to time to reflect shifts in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this document.
We invite you to review this policy from time to time to stay informed about how your privacy is safeguarded.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns regarding how we handle your information, please get in touch with us.
Contact Us About Privacy
TableSupplyGarden Privacy Team
Floral Court, London
London, United Kingdom SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0000
For privacy-related inquiries, please put "Privacy Request" in the subject line and supply as much detail as you can about your request. We strive to respond to all privacy requests within seven business days.